Shipping policy
At Helio, we are committed to processing and shipping orders as quickly as possible.
Order Processing
Orders are typically processed within 1–3 business days after payment confirmation.
Estimated Delivery Times
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Delivery typically takes 10–20 business days, depending on your country. Delivery times are estimates and may vary depending on destination and carrier performance.
Shipping Costs
We offer free worldwide shipping on all orders.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information, when available.
Delays
While we strive to meet the estimated delivery times, delays may occur due to shipping carriers, customs procedures, weather conditions, public holidays, or other circumstances beyond our control.
Contact
If you have any questions regarding your order or shipping information, please contact us at:
contact@heliohat.com